At GAP, we value our relationship with referring providers. We believe that communication with the referring office plays a key role in determining the best course of action for a patient’s condition, from initial diagnosis to treatment and follow-up care.
Once a patient is referred to GAP, there is an open line of communication with their primary care physician and/or referring provider. Our staff will relay appointment information to the PCP/referring provider at the time of scheduling. Once the patient is seen for their appointment, any test results, treatment plans, or secondary referrals initiated by GAP will be communicated to the PCP/referring provider via Epic within 10 business days. If the PCP/referring provider is not an Epic user, GAP will use electronic fax as the primary means of communication, followed by mail only if a valid fax number is not readily available. Any subsequent changes to the treatment plan will also be communicated with the PCP/referring provider as they occur.
Want a full list of expectations you should have as a referring provider to GAP? Check out our Referral Agreement.
Contact Us:Phone: (336) 448-2427 (option 1)Fax: (336) 765-2869
Non-Epic Referrals and Medical Records:GAP shares Epic’s electronic medical records system with many local doctor’s offices. Those without access to Epic can refer a patient or request a copy of a mutual patient’s records using these forms:Faxable Referral FormFaxable Medical Records Release Form
Referring Provider Satisfaction Survey:We want your opinion! Feel free to complete and fax us a survey of how we are doing for your practice or how we can improve.Provider Survey