Referring Providers

Referring Providers

We value our relationship with referring providers

We value our relationship with referring providers and believe that communication with them plays a key role in determining the best plan of care for a patient, from the initial diagnosis to treatment and follow-up.

What to Expect:

Once you refer a patient to GAP, our staff will notify you of their appointment information once scheduled, or if we encounter difficulties reaching them or getting them to make/keep an appointment with us.

Want a full list of expectations you should have as a referring provider to GAP? Take a look at our Referral Agreement.

Ways to Refer:

  • Electronically via electronic health records software Epic
  • Send a note to our EHR Direct Address: cc_gap_scheduling_pool1002261@direct.novanthealth.org
  • Fax us using our Faxable Referral Form
  • Speak with a GAP Scheduler directly at (336) 448-2427, option 1

Medical Records:

Offices without access to medical records via Epic can request a copy of a mutual patient’s records by phone or using our faxable Medical Records Release Form, available on our Policies and Forms page.

We want your feedback!

Are you with a referring provider’s office and have questions, concerns, or suggestions about our processes?

  • Email us at outreach@gapgi.com.
  • Call (336) 448-2427 and ask to speak with a member of our Leadership Team.